Support
For help with Velvet Thirteen, email maga40@naver.com. Include your device, OS version, app version and the steps that led to the issue. Please do not send passwords or personal documents.
Making a move
Tap a tile, then + on its destination or New set. Commit checks every set. Runs use 3+ consecutive numbers in one suit; groups use 3–4 equal numbers in different suits. Shared tiles stay on the table. Before opening a match you must meld 30 points from your own rack. Draw ends your turn and restores uncommitted edits. Undo reverses one move; Reset turn restores the full turn.
Saves and records
Puzzles and matches save locally and separately. Five distinct clears open the next puzzle chapter. Gold is unassisted within the move target; Silver is unassisted; Bronze allows hints. Options lets you share actual records CSV. No importing records, account, cloud sync or transfer. Uninstalling may remove local saves.