Windowfall support

Need a hand? Contact maga40@naver.com with your device, operating system and what happened. Please do not send passwords.

Move, release, focus.

Slide on the game field or the lower strip to move the paddle. Tap Release light to serve. While the ball is moving, that button becomes Focus and briefly slows play. Pause and settings are in the upper corner; Arcade opens the mode menu.

Read the glass.

Double glass takes two hits. Split releases more balls. Key unlocks Sealed panes. Wide and Slow drop gifts to catch with the paddle. Spark breaks nearby glass. Sweep becomes available for the last four or fewer panes after a stall.

Earn the next district.

Clear eight windows in a district to unlock the next. Assist has a wider paddle and slower ball; its records are separate and its clears can unlock districts. Daily uses the local date. Endless continues with additional waves.

Paint and share.

Open Arcade → Glass studio → Create window. Choose a material and tap or drag over the glass grid. Erase removes panes. A window needs at least one pane; sealed panes require a key. Name it and save. You can reopen, edit, play, share or delete it from Glass studio. The share control exports a real PNG to the device share sheet.

Records and sound.

Run book contains up to 60 actual finished runs. Music, effects, haptics and reduced motion are separate settings. All records are local. Deleting the app deletes its data; there is no cloud restore. Store purchases and refunds are handled by Apple or Google.