Support
Check the master and the file you will hand over.
Start with a master MusicXML and a separately exported one-part MusicXML. Keep the originals available outside the app.
Make your first comparison
- Choose Import MusicXML and select an uncompressed master score in Files.
- From Review, open the master-to-part comparison and select the intended master part. Check its name and identifier. If the written pitches need an explicit adjustment, choose the semitone value yourself; the app does not infer the instrument’s transposition.
- Choose Choose part MusicXML and open an export containing exactly one part.
- Read the two filenames, the comparison summary and the unmatched entries. Expand complete or matching inventories when needed. Missing and extra exact measure labels remain separate.
- Choose Save measure comparison. In Handoff, open the saved comparison again or export its CSV. Saved results revalidate their retained sources before display and export.
Supported input and storage
Each uncompressed score-partwise MusicXML file may be up to 15 MiB, with at most 100,000 note/rest events. Pitch alterations must be whole semitones. Each part needs explicit positive whole-number divisions before its first note; encoded note/rest durations must be positive whole numbers.
Grace notes, fractional pitch alterations and unpitched percussion are unsupported. Additive/composite time signatures and unmetered time are unsupported. Compressed MXL and score-timewise documents are not accepted. Invalid or unsupported input shows a reason instead of a matching result.
The library holds up to 40 scores and 100 MiB of encoded saved data. Each score keeps its most recent 20 saved comparisons. Original file bytes also occupy space in the library, so the total-data limit may be reached first.
Understand the exports
- Comparison CSV
- Paired pitch/rest and written-duration inventories, missing/extra measures, the selected part, explicit pitch adjustment, both source filenames and SHA-256 fingerprints.
- Measure-audit CSV
- A separate score summary by part and measure: meter, encoded beats, voices, low/high pitch and structural issue count.
- Structural PDF
- Readable structural findings with part and measure references. Long text wraps and findings continue across pages. It does not draw the score or turn the comparison into a PDF.
If a saved result cannot be verified
Do not treat its earlier status as current evidence. Reimport the master or export and compare again. A separate external revision is not substituted into the retained source copy automatically. A SHA-256 match identifies bytes; it does not certify the music.
If the saved library cannot open
ScoreCheck pauses imports, deletion and comparison saves to avoid overwriting the unreadable library. When preserved bytes are available, use the recovery export to keep an exact copy outside the app. Reset is available only after an exact on-device recovery copy can be retained. That recovery copy remains local and can be exported later; it is not a guarantee of automatic restoration.
Deleting a usable saved score removes its active record and saved comparisons. External original files and separately shared exports are unchanged. Keep a separate copy before removing app data.
Contact Gobling Company
Use the published company contact page. Include the app version, iOS/iPadOS version, steps to reproduce and the exact displayed message. A small fictional file is preferable to a private rehearsal score. Do not send a score unless you intend to share it and have permission.